The Ministry of Information & Broadcasting has been
monitoring the progress of implementation of digitization of Cable TV
Networks in four metros of Delhi, Mumbai, Kolkata and Chennai. As the
cut off date for the digital switch over in four metro cities is fast
approaching, in order to facilitate a seamless transition on the due
date of 31st October 2012, the Ministry has set up a Control Room with
effect from 15th October 2012 with a Toll Free Telephone Number
1-800-180-4343. The Control Room will function on all days, including
holidays, from 8.00 am to 10.00 pm to address and clarify various
queries relating to acquisition of Set Top Boxes, various schemes of
purchase of STBs, package rates offered by MSOs etc. Consumers and
other stakeholders can call on this toll free number during this period.
Representatives of 5 national level MSOs namely DEN, In Cable, Hathway,
Digi Cable, and Siti Cable are also available in the Control Room
during this period to address any specific queries relating to their
respective networks/services.
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