Some complaints have been reported in porting the numbers by the subscribers. In general the reported problems in porting are:
(i) Port-out request are rejected by donor stating reason as less than 90 days of activation even though numbers have worked for more than 90 days.
(ii) Non-disconnection of ported out number and non-updation of number portability database by Donor in case of successfully ported out numbers.
(ii) Rejection of port-out request by donor under contractual obligations.
(iv) Delayed generation/non-generation of Unique Porting Code (UPC) due to failure of UPC generating system.
A close watch on the matter is being kept by Telecom Enforcement Resource and Monitoring (TERM) Cells and based on the feedbacks received from Telecom Service Providers (TSPs)/subscribers, the TSPs have been called for meetings to resolve the issues. In addition, Telecom Regulatory Authority of India (TRAI) has also sought compliance of various provisions of “The Telecommunications Mobile Number Portability Regulations 2009 as amended” from the TSPs.
This information was given by the Minister of State for Communications & Information Technology, Shri Sachin Pilot in written reply to a question in Rajya Sabha today.
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