Voice, SMS and individual email communication can be intercepted and monitored by Security Agencies in readable format. However, Security Agencies are not able to intercept & monitor the communication made through Blackberry Messenger Service and Blackberry Enterprise Service in readable format.
As per Research in Motion (RIM), provider of Blackberry services, communication in case of enterprise email is encrypted from device to device and key is dynamically created by Blackberry device. There is one to one correspondence between the key at device and the key at enterprise email server, placed at the premises of enterprise customer. They have also stated that they cannot create any third party access in readable format because they do not have the key, which is dynamically generated.
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